Singapore EP Holder's Address/Phone Number Update Process (MOM Requirements)

In Singapore, if an Employment Pass (EP) holder's residential address or phone number changes, the EP holder or employer must update the information within 5 days, otherwise they may face penalties. The following are the specific procedures and precautions for updating an EP holder's address and mobile phone number.

1. Requirements for Address/Phone Number Updates

1. Timely Updates If an EP holder's residential address or mobile phone number changes, the EP holder or employer must update the information through the Ministry of Manpower (MOM) system within 5 days of the change.
2. Legal Responsibility If the information is not updated within the specified time, the EP holder may face fines or other penalties.

2. Process for Updating Address/Phone Number

1. Ensure New Address Meets Housing Requirements Before updating the address, please ensure that the new address meets relevant housing requirements, such as rental legality, living conditions, etc.
2. Log into EP eService System The EP holder or employer needs to log into the EP eService system to update the new address or mobile phone number. The system allows immediate updates, and the new information will take effect immediately after the operation is completed.
3. Print Confirmation Page After the update is completed, please print the confirmation page generated by the system and keep it together with the EP holder's pass card as proof of completed update.

3. Important Notes

1. Comply with the 5-Day Update Requirement Timely updating of address and phone information is the responsibility of both the EP holder and employer. If the update is not completed within 5 days due to negligence, you may face penalties from the Ministry of Manpower.
2. Maintain Accurate Contact Information Ensure that the EP holder's contact information is always accurate to receive notifications and information from the Ministry of Manpower or other government departments in a timely manner.
3. Keep Update Records Print and save the confirmation page for address or phone updates, which can serve as proof of fulfilled obligations when necessary.

Summary

EP holders or employers should update information through the EP eService system within 5 days of address or phone changes and keep confirmation records. This not only complies with regulatory requirements but also helps ensure smooth communication with the Ministry of Manpower and avoids penalties for untimely information updates.